Privacy Policy

Last updated: 1 November 2026

1. Who we are

Nawaj Digital Business Solutions Company (“Nuage Digital”, “we”, “us”) provides accounting, bookkeeping, payroll, tax and VAT, HR and company setup services to businesses in the Kingdom of Saudi Arabia. Commercial Registration No. 2050197116. National Address: 6819 Omar Bin Abdul Aziz, Dammam 32434, Saudi Arabia (Short Address: EMGB6819).

This policy explains how we handle personal data collected through nuage-digital.sa, our forms, WhatsApp, phone and email, in line with the Personal Data Protection Law (PDPL) and its Implementing Regulations.

2. What personal data we collect

Details you give us: name, company name, job title, mobile/WhatsApp number, email, city, the service you are interested in, and anything you write in a message.
Communications: WhatsApp messages, calls, emails and meeting bookings.
Website usage data: IP address, device and browser type, pages visited, and how you reached our site (for example, from an ad). This is collected through cookies and similar technologies.
Client data: if you become a client, the financial, payroll and business records needed to deliver our services. This is also governed by your engagement letter.

We do not intentionally collect sensitive personal data through our website.

3. How we collect it

Directly from you, through forms, WhatsApp, calls, email and meetings.
Automatically, through cookies and measurement tools when you use our website.
From your company, when it engages us.

4. Why we use it

To respond to your enquiries and arrange consultations
To prepare proposals and deliver our services
To send updates related to our services
To measure and improve our website and advertising
To meet our legal, tax and regulatory obligations
To protect our legal rights

5. Legal basis

We process personal data based on one of the following:

Your consent
Steps taken at your request before entering a contract, or performing a contract with you
Compliance with a legal obligation
Our legitimate interests, where the PDPL permits (never for sensitive data)

6. Who we share it with

We do not sell personal data. We share it only where needed with:

Service providers acting on our behalf: CRM and email (HubSpot), website hosting, Google (Google Ads, Google Analytics) and Meta (Meta ads, WhatsApp Business)
Affiliated Nuage Digital teams that support delivery of our services
Auditors or other professionals, only when you ask us to introduce you
Government authorities, when required by law

Our service providers are contractually required to protect your data.

7. Transfers outside the Kingdom

Some of our service providers and affiliated teams process data outside Saudi Arabia. We only transfer personal data outside the Kingdom in line with the PDPL and the regulations on transferring personal data outside the Kingdom, with appropriate safeguards, and only the minimum necessary.

8. How long we keep it

Enquiry data: up to 12 months after our last contact, if you do not become a client.
Client records: for the length of the engagement and as long as Saudi law requires (for example, accounting and tax record-keeping periods).

After that, data is securely destroyed or anonymised.

9. How we protect it

We use access controls, encryption in transit, restricted staff access and checks on our service providers. If a data breach affects you, we will notify the Saudi Data & Artificial Intelligence Authority (SDAIA), and you where required.

10. Your rights

Under the PDPL, you have the right to:

Be informed about how your personal data is processed
Access your personal data and get a copy in a readable format
Ask us to correct or complete your data
Ask us to destroy data we no longer need
Withdraw your consent at any time (this does not affect processing already carried out)

To exercise any of these rights, email marketing@nuage-digital.com. We may need to verify your identity, and we will respond within 30 days. If you are not satisfied with our response, you can complain to SDAIA.

11. Cookies

Our website uses cookies to make the site work, to understand how it is used, and to measure advertising (Google, Meta and HubSpot). You can block or delete cookies in your browser settings, but some parts of the site may then not work properly.

12. Children

Our services are for businesses and are not directed at individuals under 18.

13. Changes to this policy

We may update this policy from time to time. The date at the top shows the latest version, and we will highlight any significant changes on our website.

14. Language

This policy is available in Arabic and English. If there is any conflict, the Arabic version prevails.

15. Contact us

Nawaj Digital Business Solutions Company
6819 Omar Bin Abdul Aziz,
Dammam 32434, Saudi Arabia
Short Address: EMGB6819

Email: marketing@nuage-digital.com

Phone: +966 59 215 6819